INVITATION FOR POOL CAMPUS DRIVE OF 24/7 CUSTOMER HYDERABAD AT MLR IT ON 7/4/09-reg

DEAR FACULTY/STUDENTS,

THIS IS TO INFORM YOU THAT THERE IS A PLACEMENT DRIVE OF 24/7 CUSTOMER, HYDERABAD ON 7TH APRIL, 2009 AT MLR IT, DUNDIGAL.  ALL B.TECH AND MCA OF 2009 PASSOUTS ARE  ELIGIBLE FOR THE DRIVE.  ALL THE STUDENTS SHOULD ATTEND THE DRIVE.   THERE IS NO CUT OFF PERCENTAGE.

 

PLEASE NOTE:  CYBERNET SLASH SUPPORT DRIVE CONDUCTED ON 27/03/09 AT MLR IT,  BUT OUR STUDENTS ARE NOT ATTENDED,  THIS MATTER SERIOUSLY TREATED BY OUR MANAGEMENT.  PRESENT INDUSTRY ALSO NOT GOOD.  IF YOU ARE NOT ATTENDING THE DRIVES, MANAGEMENT CAN'T SUPPORT US TO CONDUCT DRIVES FOR YOU,  SO TRY TO UNDERSTAND THE SITUATION AND UTILISE THE OPPORTUNITIES.  CONVEY THE INFORMATION TO ALL STUDENTS. ABSENTEES ARE TREATED VERY SERIOUSLY.

 

REPORTING TIME 9.30 A.M. AT MLR IT CAMPUS. 

THE DETAILS  AS FOLLOWS:

 

 MLR Institute of Technology is conducting a Pool Campus Drive for 24/7 Customer,Hyderabad on 7^th April 2009 for 2009 passing out B.Tech and MCA Students.

 

Name of the Company:24/7 Customer,Hyderabad.

 

Date and Time:7^th April, 9.30 AM

 

Venue : MLR Institute of Technology

             Dundigal,Hyderabad.

 

Job profile:-Executive-Customer Service.

 

 Interview Process

 

1 HR Round

2 Listening Test

3Voice and Accent Round

4 Line/Operations Round.

 

 

24/7 Volume Hiring Specifications

 

                                

Position Vacant	Executive -Customer Service
Organization Name	24/7 Customer Hyderabad
Job Description / Responsibilities	Handling Inbound Calls for a US process
Desired profile of the candidate	Excellent Communication skills, Good Spoken English and Written skills. Neutral Accent. Basic Computer Skills. Willing to work in Night Shifts. Should be from English Medium School.
Location of Candidate	Hyderabad
Compensation Offered	11000-16000 of  Gross salary +incentives (Salary varies with experience and qualification)
Additional Qualities	Good analytical Skills, Probing Skills. Team Spirit Zeal to work in BPO Positive attitude Key Board Skills Flair for customer service Knowledge retention abilities, Assertive but not aggressive, Enthusiastic.

 

  

Recruitment Process

 

 

Round 1. HR Round

 

Round 2. Listening Test

 

Round 3. Voice and Accent Round

 

Round 4. Line / Operations Round

 

Offer

 

 

 

Selection Criteria

 

 

Round 1. Candidates will be assessed on pivotal parameters like language ability, sentence construction, free flowing speech and regional interference. They will also be assessed on attitude, presence of mind and stability.

 

Round 2. The candidate needs to score an aggregate of 60% in listening test.

 

Round 3.  The candidates will be assessed on parameters like sentence structure, though flow – comprehension, colloquialism, accent and pronunciation, flair for customer service, vocal qualities such as tone, pitch, rate of speech & modulation.

 

Round 4.  The candidates will be assessed on criteria like stability, process fitment, effective probing, team spirit and stress tolerance

 

 

 

*          *          *

 

--
----------------------------
Thanks and Regards

G SRINIVAS / A V L VARA PRASAD
Placement officer
Mobile :  9985683333  / 98857 22468
placement.iae@gmail.com, placement_iae@yahoo.co.in
Institute of Aeronautical Engineering,
Hyderabad - 500043.